Voice AI can slip up by misunderstanding inputs or misreading data—leading to...

https://www.logo-bookmarks.win/voice-ai-can-flub-answers-when-it-misunderstands-or-guesses-without-checking

Voice AI can slip up by misunderstanding inputs or misreading data—leading to wrong answers that frustrate users. A practical way to catch errors early is using readbacks for order IDs, letting customers confirm what the system heard