Service retainers rarely push past 30 percent margins, so start treating your...

https://www.4shared.com/office/hhMWgw-2jq/pdf-69706-48553.html

Service retainers rarely push past 30 percent margins, so start treating your agency like a product lab. When you build your internal workflows into simple software, you can shift to 70 percent margins without needing to add more headcount.