Retainers usually cap your agency margins at 30 percent. Use your shop as a lab...

https://mighty-wiki.win/index.php/My_Internal_Tool_Works_For_Us:_How_Do_I_Make_It_Stable_For_Customers%3F

Retainers usually cap your agency margins at 30 percent. Use your shop as a lab to package your manual workflows into simple software, which consistently hits 70 percent margins and gives you a real asset.