Patients now expect healthcare to be as responsive as their favourite apps....

https://mylesjnqb962.iamarrows.com/why-do-telehealth-services-keep-telling-me-to-use-the-portal-instead-of-calling

Patients now expect healthcare to be as responsive as their favourite apps. Waiting weeks for a routine chat is fading. Instead, video consults and secure messaging offer direct access to clinicians, while patient portals keep your history in your pocket