Listen without rushing to fix things. Ask what would help and offer one...

https://cristiansexcellentblogs.zenbloomer.com/posts/what-should-i-ask-about-a-treatment-program-schedule

Listen without rushing to fix things. Ask what would help and offer one practical step, like making a call together. You might say, “I’m here with you. Would it help to sit together while you reach out?” Keep boundaries clear