Dispensary Staff Scorecards How to Reduce Metric Distortion

https://andresjvzv223.northstarcolumn.com/posts/how-to-track-cannabis-store-break-even-points-as-costs-change

For cannabis stores and dispensaries, staff scorecards is a management problem rather than a reporting exercise. Scorecards can distort behavior when one easy-to-measure kpi dominates quality and control