AI voice agents are changing phone support by improving how quickly they...

https://page-wiki.win/index.php/How_Do_I_Keep_Outbound_AI_Calling_Ethical_Even_If_It_Is_Legal%3F

AI voice agents are changing phone support by improving how quickly they respond, known as end-to-end latency, and by allowing customers to speak over the system using barge-in. These features help calls feel more natural and efficient