A snag in a work task can point to a good business idea: five tools for one...

https://johnathansgreatthoughts.evergrovio.com/posts/how-do-i-find-workflow-gaps-by-watching-what-people-do-not-what-they-say

A snag in a work task can point to a good business idea: five tools for one task, or manual chasing just to get a job done. Learn to spot the pain, find who’ll pay, and test a fix